Instant Chat & DMs

• Smart chatbot responds to common questions across website, Instagram, Facebook, and WhatsApp
  
• Powered by AI, trained on your brand’s voice & product knowledge
  
• Custom flows for pre-sale, post-sale, and objections
  

Order Tracking Flows

• “Where is my order?” handled automatically
  
• Track by email, order ID, or phone number
  
• Works via chatbot, email, or WhatsApp
  

Product Finder & FAQ Automation

• Help customers find the right product instantly using a quiz-style flow
  
• Auto-respond to FAQs like “Is this safe for pets?” or “Does it ship internationally?”
  

Satisfaction Surveys & Feedback Collection

• Trigger CSAT (customer satisfaction) surveys after support interaction
  
• Collect testimonials, reviews, or escalate unhappy customers directly
  

Live Agent Handoff (Only When Needed)

• When AI doesn’t have the answer, it hands off to your real team via:
  
• Slack
  
• Email
  
• WhatsApp
  

Your team steps in only when it matters.

Fully Branded, Fully Integrated

• Everything runs on your Shopify store, Klaviyo, and CRM
  
• Tailored to your store’s tone, product logic, and support policies
  

What It Means for You:

• Save 10–20 hours/week in repetitive support
  
• Respond to customers in seconds, 24/7
  
• Reduce support tickets by 30–50%
  
• Improve customer satisfaction without hiring